Order direct or through your distributor. Either way, it ships from us.
Every order drop-ships cold-chain via FedEx from our facility in Mansfield, Ohio, and we retain responsibility for your product until it reaches your site.
Start an order → Talk to Customer ServiceWe ship to companies, hospitals, and universities. We cannot ship to personal residences or P.O. boxes.
Two ways to order. One source for your product.
Order from us directly or keep everything inside your distributor account. Your product comes off the same line either way.
Direct from Oxyrase
- 1
Build your order in the website shopping cart, or send a purchase order to h.monroe@oxyrase.com.
- 2
Customer Service reviews it and contacts you for final approval. Nothing ships until you confirm.
- 3
Your order ships on the next available ship day. Phone, fax, and mail orders work too.
Through your distributor
Already purchasing through a national distributor? Reference our catalog numbers with your account representative and your order still drop-ships directly from our facility.
We ship Monday through Thursday. Never into a weekend.
Our media is temperature sensitive, so the schedule is built to keep it out of weekend transit. Find when we receive your order to see when it ships.
| Your order arrives | What happens |
|---|---|
| Mon–Wed, by 11:30 AM ET | Packed same day and shipped that week. FedEx Ground picks up at 3:00 PM ET. |
| Mon or Tue, after 11:30 AM ET | Packed the following day. |
| After Wed, 11:30 AM ET | Ships the following Monday. |
| Friday & weekends | No shipments, so your product never sits in a warehouse over the weekend. |
We retain responsibility for your product until it reaches your site. If something goes wrong in transit, that’s our problem to fix, not yours.
Everything purchasing needs to know.
Do you accept purchase orders?
Yes. We accept purchase orders for all domestic delivery with Net 30 terms from the date of shipment. Email POs to h.monroe@oxyrase.com. We are also set up for EDI.
Can I pay by credit card?
Yes. We accept Visa and Mastercard.
Are discounts available?
Yes, for large volume orders, Convenience Orders, and educational institutions. Ask Customer Service what applies to your lab.
We need to set Oxyrase up as a vendor. Who do we contact?
Request our Vendor Information Sheet from Lisa Kibler at l.kibler@oxyrase.com or (419) 589-8800 x1011. It covers A/P and A/R contacts, our remit-to address, and payment details.
I have a question about an open purchase order.
Contact Lisa Davis at (419) 589-8800 x1012, l.davis@oxyrase.com, or Lisa Kibler at x1011, l.kibler@oxyrase.com.
Why don’t you ship on Fridays?
Our products are temperature sensitive. A Friday shipment risks sitting in a carrier warehouse over the weekend, so we hold it and ship Monday instead.
Ready to order?
Build your cart online or send us your purchase order. We’ll confirm everything before it ships.
Start an order → Talk to Customer Service(419) 589-8800 · info@oxyrase.com · Purchase orders: h.monroe@oxyrase.com